01.
Terms and definitions
1. Термины и определения
1.1. Website — a website on the information and telecommunication network “Internet” located at the domain name https://t-tower.uz/.
1.2. Operator — Limited Liability Company “TORA TOWER”.
1.3. Services — services provided by the Contractor.
1.4. Data Subject (User) – an individual who has given the Operator consent to process their personal data.
02.
General provisions
2. Общие положения
2.1. This Privacy Policy (hereinafter referred to as the “Policy”) of the Operator regarding the processing of personal data is adopted in accordance with the requirements of the Law of the Republic of Uzbekistan “On Personal Data” and applies to all personal data that the Operator may receive from the Data Subject (hereinafter referred to as the “User”). The Policy defines the procedure for processing and protecting information about Users who use the Website’s services.
2.2. The Policy applies to all personal data collected during the entire existence of the Website.
2.3. This Policy is developed and implemented in accordance with the current legislation of the Republic of Uzbekistan.
2.4. By using the Website, the User expresses their consent to the terms of this Policy.
2.5. If the User does not agree with the terms of this Policy, the services cannot be provided.
03.
Personal data processed by the operator
3. Персональные данные, обрабатываемые оператором
3.1. Under this Policy, personal data refers to personal information obtained by the Operator for the execution of a contract in which the User is either a party, a beneficiary, or a guarantor.
3.2. The terms and conditions for the termination of processing and storage of the User’s personal data are determined in accordance with the legislation of the Republic of Uzbekistan.
3.3. If the User withdraws consent for the processing of their personal data, the Operator undertakes to cease processing or ensure the cessation of such processing and the destruction of personal data within a period not exceeding thirty (30) days from the date of receipt of such withdrawal, unless otherwise provided by contract.
3.4. The User provides the Operator with the following personal data: full name, phone number, and email address.
3.5. The User may be required to provide additional data necessary for the Operator to fulfill its obligations under the contract with the User. The Operator is entitled to request additional information from the User in electronic format if deemed necessary and sufficient for User identification, ensuring the security of personal data, preventing any potential misuse, protecting the rights of third parties, and securing financial and property interests of third parties.
3.6. The Operator reserves the right to withhold information from the User regarding certain circumstances related to law enforcement investigations, both concerning the User and third parties, if such information is classified as confidential within the scope of an investigation.
3.7. The Operator acts reasonably and in good faith, assuming that the User possesses all necessary rights (legal capacity, competence, and any required permits for accessing age-restricted services), allowing them to use the Website and services. The Operator also assumes that the User provides accurate information necessary for service provision and that the User transmits their personal data to the Operator after expressing consent to this Policy.
04.
Purposes of collection, processing, and storage and legal basis for processing personal data
4. Цели сбора, обработки и хранения и правовое обоснование обработки персональных данных
4.1. The operator collects, processes, and stores the user’s personal data for the following purposes:
4.1.1. Providing information about the services offered, special offers, and other details on behalf of the operator.
4.1.2. Complying with the legal requirements of the Republic of Uzbekistan regarding the processing of personal data.
4.2. The collection of personal data is carried out when the user makes payments for services, receives services, and uses the website.
4.3. Personal data is stored exclusively on electronic media.
4.4. The processing of personal data is based on the following principles: legality of purposes and methods of processing personal data; good faith; compliance of the purposes of personal data processing with the purposes that were pre-determined and declared when collecting personal data, as well as with the operator’s authority; compliance of the volume and nature of the processed personal data and methods of processing with the purposes of data processing; inadmissibility of merging databases containing personal data that were created for incompatible purposes.
4.5. The operator has the right to perform the following actions with the user’s personal data during its processing:
4.5.1. Collect;
4.5.2. Record;
4.5.3. Systematize;
4.5.4. Accumulate;
4.5.5. Store;
4.5.6. Update;
4.5.7. Retrieve;
4.5.8. Apply;
4.5.9. Transfer;
4.5.10. Anonymize;
4.5.11. Block;
4.5.12. Destroy;
4.5.13. Уничтожать.
4.6. The operator has the right to process the user’s personal data using the following method: mixed processing of personal data.
05.
Blocking and anonymization of users
5. Блокировка, обезличивание пользователей
5.1. Procedure for blocking and unblocking personal data:
5.1.1. Personal data is blocked based on a written request from the user, sent to the email address: hello@t-tower.uz, within ten (10) business days from the date of receipt of the request.
5.1.2. Blocking of personal data means the temporary suspension of the processing of personal data (except in cases where processing is necessary to clarify personal data).
5.1.3. The blocking of personal data may be temporarily lifted if required to comply with the legislation of the Republic of Uzbekistan.
5.1.4. Unblocking of personal data is carried out with the user’s written consent (if obtaining such consent is required) or upon the user’s request, sent to the email address: info@t-t-wer.uz, within ten (10) business days from the date of receipt of consent or request.
5.1.5. If the user provides renewed consent for the processing of their personal data (where such consent is required), their personal data will be unblocked.
5.2. Procedure for the destruction of personal data:
5.2.1. The destruction of personal data refers to actions that make it impossible to restore the content of personal data in the personal data information system and/or result in the destruction of physical media containing personal data, as well as the complete termination of access to personal data.
5.2.2. Once the user’s personal data is destroyed, the operator’s employees can no longer access it.
5.2.3. Destroyed personal data cannot be recovered. The destruction process is irreversible.
5.2.4. The time frame for the destruction of personal data is determined by the legislation of the Republic of Uzbekistan and is set at ten (10) business days.
06.
Conditions for processing personal data and its transfer to third parties
6. Условия обработки персональных данных и их передача третьим лицам
6.1. The operator processes personal data using both automated and non-automated means.
6.2. The operator processes the user’s personal data only when it is filled in and/or submitted by the user independently through special forms available on the website. By filling in these forms and/or sending their personal data to the operator, the user explicitly and unambiguously provides voluntary consent to this policy, as well as to all possible conditions set by the operator. If the user does not consent, further use of the website and its services may be restricted.
6.3. The operator has the right to transfer the user’s personal data to third parties in the following cases:
6.3.1. The user has explicitly and unambiguously consented to such actions.
6.3.2. The transfer is required by the applicable legislation of the Republic of Uzbekistan as part of a legally established procedure.
6.3.3. The operator is permitted to provide the user’s personal data to partners or other third parties when there is no technical possibility of fulfilling obligations to the user without such a transfer.
07.
User rights
7. Права пользователя
7.1. The user has the right to obtain information regarding the processing of their personal data, including:
7.1.1. Confirmation of the fact that the operator is processing their personal data.
7.1.2. The legal grounds and purposes for processing personal data.
7.1.3. The methods of personal data processing used by the operator.
7.1.4. The name and location of the operator, as well as information about persons (excluding the operator’s employees) who have access to personal data or to whom personal data may be disclosed under a contract with the operator or based on the “Law on Personal Data.”
7.1.5. The personal data being processed that relates to the respective user, and the source from which it was obtained, unless another procedure for providing such data is established by the “Law on Personal Data.”
7.1.6. The duration of personal data processing, including storage periods.
7.1.7. The procedure for the user to exercise their rights as provided by the “Law on Personal Data.”
7.1.8. Information about any completed or planned cross-border transfer of data.
7.1.9. The name or full name and address of the person processing personal data on behalf of the operator, if such processing has been or will be delegated to another party.
7.1.10. Information provided to the user regarding the processing of their personal data must not contain personal data of other users, except in cases where there are legal grounds for disclosing such personal data.
7.2. In accordance with paragraph 3 of Article 7 of the “Law on Personal Data,” information related to the processing of the user’s personal data may be provided to the user or their legal representative by the operator upon request. The user has the right to submit a request via email at: hello@t-tower.uz.
7.2.1. The request must include the number of the user’s or their representative’s primary identification document, details of the issuing authority, and the date of issuance.
7.2.2. The request may be submitted as an electronic document signed with an electronic signature in accordance with the legislation of the Republic of Uzbekistan.
7.3. The user has the right to request that the operator clarify, block, or delete their personal data if it is incomplete, outdated, inaccurate, unlawfully obtained, or no longer necessary for the stated purpose of processing. The user also has the right to take legal measures to protect their rights.
7.4. The user may withdraw consent to the processing of personal data by submitting a written request via the website form or by email.
08.
Information on implemented requirements for the protection of personal data
8. Сведения о реализуемых требованиях к защите персональных данных
8.1. To protect payment card information, the operator’s payment partner uses secure networks, encryption, or other measures to safeguard cardholder data, including physical and technical access controls, security system monitoring and testing, and other data protection methods.
8.2. In accordance with the applicable legislation of the Republic of Uzbekistan, the operator has developed and implemented a set of organizational, regulatory, functional, and planning documents that regulate and ensure the security of processed personal data.
8.3. A specific group of individuals authorized to process personal data has been determined, and guidelines have been developed for users on handling personal data, antivirus protection, and actions in crisis situations.
8.4. Requirements for personnel and the degree of responsibility of employees for ensuring the security of personal data have been established.
8.5. Employees involved in the processing of personal data have been familiarized with the legislation of the Republic of Uzbekistan on personal data security and the operator’s internal regulations governing personal data processing. Regular training sessions are conducted for these employees on the rules of personal data processing.
8.6. The necessary and sufficient technical measures have been taken to protect personal data from accidental or unauthorized access, destruction, modification, blocking, and other unauthorized actions.
8.7. The operator is not responsible for any harm caused by the user to third parties.
09.
Liability for violations of personal data processing and protection regulations
9. Ответственность за нарушение норм, регулирующих обработку и защиту персональных данных
9.1. Employees of the operator who are found guilty of violating regulations governing the collection, processing, and protection of personal data are subject to disciplinary, administrative, civil, or criminal liability in accordance with the applicable legislation of the Republic of Uzbekistan and the operator’s internal regulations.
9.2. The operator bears civil and administrative liability for violations of legislation in the field of personal data processing and protection.
10.
Access to the policy
10. Доступ к политике
10.1. The electronic version of this policy is published on the website.
11.
Policy updates and approval
11. Актуализация и утверждение политики
11.1. The operator has the right to amend this policy without the user’s consent or notification. The new version of the policy takes effect upon its publication on the website unless otherwise specified in the new version of the policy.
11.2. This policy and the relationship between the user and the operator are governed by the applicable legislation of the Republic of Uzbekistan.
11.3. The current version of the policy remains in effect until it is replaced by a new version.
12.
Other important provisions
12. Иные существенные условия
12.1. Any legally significant documents (claims, statements, inquiries) may be sent to the following email addresses:
12.1.1. To the operator at: hello@t-tower.uz.
12.2. To the user at the email address provided by the user. The response period for statements, claims, and inquiries is ten (10) calendar days.
12.3. The legislation of the Republic of Uzbekistan applies to all relations arising from or connected with this policy.
13.
Operator details
13. Реквизиты Оператора
Operator:
TORA TOWER LTD.
Address::
100000, Republic of Uzbekistan,
Tashkent city, 2-Katta Chilonzor MFY,
2 Mavzesi, 57-house, 27-apartment
Bank details:
Account number: 20208000805590785001
Bank: ATIB Ipoteka Bank, Chilonzor branch
TIN: 310 038 714
OKED: 85.59.0
MFO: 00997
Contacts:
E-mail for document requests: buh@t-tower.uz
E-mail for other inquiries: hello@t-tower.uz
Phone: +998 90-960-22-00
Website: t-tower.uz
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